Privacy Policy

This Privacy Policy explains how Ravenrock Fintech California, LLC (“we”, “us”) collects, uses, and shares information when you use Ztrader Research and related Services. It should be read with our Terms of Use.

• Account data — email, authentication identifiers, membership or product entitlements (often via Master Auth).
• Usage data — pages viewed, referrers, device/browser type, approximate region, and diagnostic logs needed to keep the site reliable.
• Communications — messages you send us, research-ask prompts, and support correspondence.
• Payment metadata — processed by payment providers; we typically receive status and entitlement signals, not full card numbers.
• Cookies / local storage — session, language, theme, and similar preferences.

We use information to:

• provide, secure, and improve the Services;
• authenticate members and enforce access gates;
• respond to requests and operate editorial or AI-assist features;
• measure performance and prevent abuse;
• comply with law and enforce our Terms.

We do not sell personal information as “sale” is commonly defined under the California Consumer Privacy Act (CCPA/CPRA).

We may share information with:

• infrastructure, analytics, email, and payment processors under contract;
• auth and entitlement services used across the ZTrader stack;
• professional advisors or authorities when required by law;
• a successor entity in a merger, financing, or asset transfer.

Market data and third-party content remain subject to those providers’ terms; we do not control their privacy practices.

We retain information only as long as needed for the purposes above, legal obligations, and dispute resolution. We use reasonable technical and organizational measures, but no method of transmission or storage is perfectly secure.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information, and to appeal a denial. California residents may also have rights to know, delete, correct, and opt out of certain sharing, and not to be discriminated against for exercising CCPA/CPRA rights.

To submit a request, email [email protected] with sufficient detail to verify your identity and locate your records. Authorized agents may contact us with proof of authority.

We operate primarily from the United States. If you access the Services from another country, you understand information may be processed in the U.S. and other locations with different data-protection rules.

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child provided information, contact us to request deletion.

We may update this Policy by posting a new version with a revised “Last updated” date. Material changes will be highlighted on this page or via account notice where appropriate.

Privacy requests: [email protected]
Ravenrock Fintech California, LLC